Play responsibly,
stay safe
Gaming at fb9 is an enjoyable form of entertainment — never a burden. Use our responsible gaming tools to keep yourself protected and play within your limits.
fb9's Responsible Gaming Policy
fb9 believes that online gaming is an entertainment activity that should be enjoyed in a balanced and mindful way. We place the highest priority on the physical and mental wellbeing of every player. That is why we have built a complete framework for responsible gaming to keep you protected.
Our platform offers effective tools such as deposit limits, self-exclusion, time-out, and reality checks. These features can be used directly from your account. For any gaming-related concern, our 24/7 Bengali live chat support is always there for you.
Remember — responsible gaming at fb9 is not a restriction; it is a way to make your gaming experience more enjoyable. Gaming is most fun when you are in control.
Only those aged 21 or above may game at fb9. Age verification is an essential part of our account registration process.
Age Restriction
fb9 is an adult gaming platform. Registration or gaming by anyone under 21 is strictly prohibited. We are always committed to protecting minors and take the necessary steps to verify age.
- Age verification required at registration
- Access for minors is completely blocked
- Family protection software supported
Your Control Tools
fb9 gives you full control. Use these tools to keep your gaming experience safe and balanced.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Increasing the limit requires a 24-hour waiting period, while lowering it takes effect right away.
Time-Out Break
If you need some rest, take a time-out from 24 hours up to 6 weeks. During this time your account will be temporarily suspended and no deposits or betting will be possible.
Self-Exclusion
If you need a long-term break, activate self-exclusion. You can suspend your account for a minimum of 6 months up to permanently. This is an important protection measure.
Reality Check
A reminder message appears at set intervals to let you know how long you have been playing. This helps you keep track of time and take a break when needed.
Session Limit
Set a maximum duration for a continuous gaming session. Once the set time is up, you will be logged out automatically. Come back the next day with a fresh mind.
24/7 Support
For any gaming-related concern, our Bengali-speaking support team is available via live chat 24 hours a day, 7 days a week. Your privacy is fully protected.
Watch out for these signs
Know the common signs that gaming may be becoming a problem. If any of these appear, taking a break is the wise move.
- You are spending more than your budget and placing more bets to recover losses
- You want to stop gaming but cannot, and keep coming back
- You are neglecting family, friends, or work and tend to hide your gaming
- You are putting money into gaming by taking on debt or drawing from savings
- You feel restless, irritable, or depressed when you are not gaming
- Gaming is getting in the way of sleep, eating, or taking care of your health
Getting help is easy
If any of the above signs appear, take action now. There is nothing to be ashamed of — asking for help takes courage.
Contact fb9 Support
Live chat support
Get help in Bengali 24 hours a day, 7 days a week. You can make a self-exclusion or time-out request here directly.
Email support
[email protected] — email us for detailed guidance. We respond to every message with full confidentiality.
Account Settings
After logging in, go to the "Responsible Gaming" menu to set limits directly or activate self-exclusion.
6 Tips for Balanced Gaming
Following these simple habits will keep gaming enjoyable at all times and never a burden.
Set your budget first
Before each gaming session, decide on a set amount and stop when it runs out. Never go beyond your budget.
Do not chase losses
Losing is a normal part of the game. Placing more bets to recover a loss is a dangerous habit — avoid it.
Take regular breaks
Take a break every 30 to 60 minutes. Get up, drink some water, walk around a little — this keeps your focus and decision-making sharp.
Do not play when you are upset
Gaming when you are anxious, angry, or feeling low reduces your judgment. Gaming should never be a way to relieve stress.
Spend time with family and friends
Keep gaming a small part of your life. Set aside enough time for family, friends, and other interests.
Keep a gaming log
Track how much time and money you are spending. Review it once a month — this awareness will keep you within your limits.
Responsible Gaming FAQ
Answers to the most frequently asked questions about responsible gaming tools and policies.
Play with fun,
play with responsibility
Enjoy all games at fb9 — cricket, slots, live casino. But always stay within your limits.